FAQ

How can I contact you?

To contact us at any time, please visit our contact us page, and we will get back to you as soon as possible.

What is your shipping policy?

To understand our shipping policy, please visit our 'Shipping & Handling' page.

How can I track my order?

To track your order, please visit our 'Tracking' page.

Does it work on all fabrics?

Works best on couches, carpets, and most clothing.

Do I need refills?

No — it’s fully reusable.

Is it easy to clean?

Yes — just open the compartment and empty the hair.